Carrier Heat Pump Reviews [2020 Reviews]

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Winter is just around the corner, and it’s time to get your hands on a reliable heat pump to enhance your comfort in the cold days. When we talk about heat pumps, the first name that pops into our minds is Carrier.

Carrier is known for delivering cost-effective, yet reliable heat pumps to help people enjoy the good life.

This article reviews the specifications and features of some of the best-known Carrier heat pumps you'll find on the market.

How Does Carrier Compare to the Competition?

In the market, you’ll come across a lot of brands that offer remarkable heat pumps both in terms of price and quality. However, Carrier is the only name that has continued to provide flawless products since its establishment back in 1915. 

Carrier incorporates multiple advanced features in its appliances that make it stand out from the rest of its rivals. Below are some significant features that help Carrier distinguish their heat pumps from others.

GreenSpeed Intelligence

Carrier models are incorporated with this technology that includes a variable-speed compressor, multi-speed EMB blower motor, and multiple controls to enhance the comfort level and that, too, with cutting short on the cost. Additionally, it helps with noise reduction and minimal power consumption.

Impressive Noise Reduction

Heat pumps from Carrier are equipped with a Silencer System, in addition to a compressor sound blanket that effectively reduces noise production. There is also a sound hood that minimizes the vibration while enhancing airflow in order to lower the operational noise.

Hybrid Heat Options

Carrier heat pump systems are known for their remarkable hybrid heating systems. These systems include two heating technologies in a single unit that work in combination with the perfect thermostat. The striking quality is the ability of the heat pump to provide economical warmth to the user, even in extreme weather conditions.

Comparison of the Best Carrier Heat Pumps

In case you are in a hurry, take a quick glance, at a brief comparison of the best Carrier heat pumps to save your time. In this section, we have compiled some of the basic features that differentiate one product from the other. Hopefully, it will help you find the product you are looking for.

Model Name

Unit Size (Ton)

Energy Efficiency (SEER)

Home Sq. Ft.

Condenser Fan Motor

Cost of Unit Only

Installation Cost

Infinity® 20 Heat Pump with Greenspeed® Intelligence

2-5 

20.5

1300 - 3200

Single

$4940

$6500

 Infinity® 18VS Heat Pump 

2-4 

18

1300 - 2600

Single

$3550

$7000

Performance™ 16 Heat Pump

2-5

17.5

1300 - 2600

2 Stage 

$2950

$5500

Performance™ 16 Heat Pump 25HPB6

1.5-5

16

1000 - 2000

Single

$3000

$6000

Comfort ™ 14 Heat Pump

1.5-5 

14

1000 - 2000

Single

$5475

$6500

Comfort ™ 14 Coastal Heat Pump

1.5-5

14

1300

Single

$4500

$7150

Comfort ™ 15 Heat Pump

1.5-5

15

1800

Single

$2485

$4550

Infinity® 16 Coastal Heat Pump

2-5

17.5

1900

2 Stage 

$7414

$6450

Quick Take: Best Carrier Heat Pumps

Review of the Best Carrier Heat Pumps

Well, that was a compiled comparison of the all best Carrier heat pumps we think are worth investing in. Moving forward, we have presented a detailed review of these products in order to simplify your search for the perfect heat pump in terms of quality, reliability, and durability.

Let’s get started!

PROS

  • Does not make any noise
  • Backed by an impressive warranty
  • The filter prevents any contamination
  • Embodies an exquisite design to go with your interior
  • Manufactured from high-quality materials to enhance the durability

CONS

  • Warranty is limited
  • An expensive model
  • Customer service is not impressive

Why it Stands Out to Us

One of the best models from the Infinity series, this product is built from high-end materials that make it extremely durable. The most striking feature of this model is the incorporation of Greenspeed technology that brilliantly combines speed and other controls to provide efficient performance.

Not only is the unit great for heating, it can also be used for cooling the temperature, as well. During operation, there would be no inconvenience, thanks to its silent operation. Moreover, it is equipped with a filter drier system that is best known for preventing the accumulation of contaminants and, therefore, increases the longevity of the product.

Bottom Line

With an energy efficiency of 20.5 SEER, this Infinity heat pump is undoubtedly the best model we have on the list. Whether discussing the design of this heat pump or its superior performance, it is meant to match your expectations.

In the cold season, the exceptional heating capacity of this appliance stabilizes the temperature of your room without causing any inconvenience. Additionally, this model comes with an impressive ten-year warranty that covers the replacement and repair of any damaged parts. In the end, the optimal temperature controls add on to the comfort level. Overall, this model is known for its superior performance.

PROS

  • Very quiet operation
  • Reliable warranty of 10 years
  • Attractive design that is appealing to look at
  • Exceptional speed to enhance the experience
  • Composed of quality materials to make it last long

CONS

  • Installation is critical
  • Relatively pricey model

Why it Stands Out to Us

This model from Carrier is equipped with some top-notch features that combine to provide a maximum heating effect in winters. This model offers energy efficiency of 18 SEER. There is a sound reduction feature to ensure silent heating without causing any inconvenience to the user.

In regards to the design, it is established from fine materials so it can serve the user in the long run. Moreover, there is an Infinity Touch Control to enhance the comfort level by easing the task for you. Similarly, the incorporation of inverter control effectively drives the operation of the compressor and fan motor. Lastly, it comes with a ten-year warranty to enhance the confidence of customers in this product.

Bottom Line

An extraordinary product with superior functionality, this Infinity model exhibits a great set of features including a filter drier, sound reduction, advanced diagnostic intelligence, and touch control to offer maximum convenience to the user.

Not only is the appearance attractive, but the operation is quite smooth, as well. The heat capacity is great in keeping the temperature according to the choice of the user. Moreover, the model is fully capable of combating high and low-pressure situations without compromising fine performance. In short, this model has everything you have been looking for in a heat pump for your space.

Best for the Money:
Performance™ 16 Heat Pump

PROS

  • Environment-friendly model
  • Aesthetic design to go with your space
  • Backed by an impressive 10-year warranty
  • Quite silent in its operation to increase comfort
  • Heavy-duty steel construction for enhanced reliability

CONS

  • Limited features available
  • Customer service is not good
  • Sound is not as low as advertised

Why it Stands Out to Us

In case you are looking for a reliable heat pump at a reasonable price, then you should definitely get your hands on this model from Carrier. It is built from high-end steel, including steel gauge and a coil that is finely coated with a powder coat paint in order to enhance the longevity of the product.

Talking about the features, it comes with a two-stage scroll compressor to provide quality performance whenever you want, a filter drier to prevent and contamination, and efficient controls to withstand the fluctuations in pressure without any hassle. Lastly, you get to enjoy a ten-year warranty on the appliance for reliability.

Bottom Line

This model is undoubtedly the most cost-effective model you’ll find on the market. Moreover, it is equipped with all the essential features that are necessary to make a quality heat pump. The design is extremely durable, being made from steel and covered with powder coat paint to prevent decay for a long time.

Additionally, there is a ten-year warranty that saves the user from the expenditures of frequent repair and replacement. Another important feature includes the sound reduction that helps you continue your task without any inconvenience. In short, you get to enjoy a stable temperature on cold evenings.

Best Carrier Ductless Heat Pump:
 Performance™ 16 Heat Pump 25HPB6

PROS

  • Weather-sealed to ensure reliability
  • Known for its cold weather performance
  • Compressor sound blanket to allow silent operation
  • Beautifully designed to enhance the interior of your space
  • Manufactured from galvanized steel to ensure fine construction

CONS

  • Relatively expensive
  • Warranty is limited for a decade only
  • Installation calls for professional help

Why it Stands Out to Us

This appliance from Carrier is a well-known ductless heat pump that features a single-stage scroll compressor, which is meant to dissipate heat throughout the space efficiently. It is manufactured from heavy-duty galvanized steel, which is further powder coated and baked in order to provide maximum strength and durability to the product.

Similarly, there is an incorporation of a compressor sound blanket that reduces the chances of noise to a great extent. The filter drier is efficient in preventing the accumulation of any moisture and dirt particles to maintain the efficiency of the appliance. Overall, this heat pump with a 16 SEER rating is meant to serve you for a long time.

Bottom Line

A powerhouse of features, this Performance Heat Pump is no less than other products from Carrier. Whether talking about its high-end construction from galvanized steel or its fine thermal stability due to a single-stage compressor, this model has the best features of all.

Once installed, there would be no noise inconvenience, thanks to the compressor sound blanket that is effective in minimizing noise production. Similarly, the appliance is backed by a reliable ten-year warranty that covers repairs and replacement for various damaged parts of the heat pump so you can enjoy a comforting environment during cold winters.

Best Carrier 2 and 4-Ton Heat Pump:
Comfort ™ 14 Heat Pump

PROS

  • Filter system to prevent moisture
  • Equipped with quality design to make it reliable
  • Made from galvanized steel for increasing longevity
  • No tension or inconvenience due to noise production
  • Guaranteed replacement of damaged parts for 10 years

CONS

  • Needs to improve their customer service
  • Not suitable for those on a tight budget
  • Instruction manual for installation is complex

Why it Stands Out to Us

Another impressive product from Carrier, this model is known for its quality, reliability, and top-notch performance. The whole appliance is manufactured from galvanized steel meant to serve the user in the long run. Additionally, the construction is baked with powder coated paint to enhance durability.

The unit also incorporates a single-scroll compressor that provides a cooling effect in hot weather, as well as an exceptional heating environment in the cold season. Coming to the advanced features, the system is equipped with a compressor sound blanket to minimize the noise production to as low as 69 decibels. Lastly, the Hybrid Heat System is fully compatible with a range of thermostats.

Bottom Line

If you want a large heat pump to heat up your whole space efficiently, then you should consider this model from the Comfort Series by Carrier. It is highly cost-effective and provides energy efficiency of 14 SEER to mark reliability. The design is extremely durable and finely constructed to save you from the hassle of frequent maintenance.

Similarly, the single-scroll compressor is combined with the noise reduction feature to allow silent performance whenever you want. Moreover, there is a ten-year warranty on various parts of the heat pump to satisfy the needs of the customer. Last but not least, this model is eco-friendly to mark perfection.

Best Carrier 3 and 5-Ton Heat Pump:
Comfort ™ 14 Coastal Heat Pump

PROS

  • Comes from a reliable brand
  • Large size with an attractive design
  • Capable of withstanding pressure fluctuations
  • Galvanized steel construction to make it last long
  • Filter incorporation to avoid any moisture and contamination

CONS

  • No labor warranty included
  • Highly expensive for budget-conscious people
  • Only 5-year warranty on coastal corrosion parts

Why it Stands Out to Us

Equipped with a great set of exceptional features, this model from the Comfort Series by Carrier is considered as the best coastal heat pump for multiple reasons. First of all, it is built from high-end galvanized steel, which is further covered with a powder paint coating to ensure maximum durability of the appliance.

Additionally, there is a single-scroll compressor known for its efficient cooling effect in hot summers and comforting heating effect in winter evenings. Moreover, this model is best for coastal areas, as there would be no tension of compressor corrosion by salt, thanks to the filter incorporation.

Bottom Line

This model from Carrier is great for coastal areas as it is packed with some fine features to provide brilliant performance in the cold season. The design is extremely reliable, with great construction. Plus, there is a filter drier, which avoids any accumulation of salt, contaminants, and moisture in the compressor.

Talking about the performance, the energy efficiency is 14 SEER, and there is minimal sound production to enhance the overall experience of the customers. Lastly, in addition to the ten-year warranty on various parts of the appliance, you get to enjoy an additional five-year warranty on coastal-corrosion parts, which is quite impressive to many customers out there.

Best Carrier 15 Heat Pump:
Comfort ™ 15 Heat Pump

PROS

  • A good warranty of 10 years
  • Quite efficient in cold weather
  • The design gives an extremely appealing appearance
  • Filter is efficient in preventing damage due to moisture
  • Composed of heavy-duty steel to ensure fine construction

CONS

  • Limited warranty
  • Installation can be a struggle
  • Customer service is not reliable

Why it Stands Out to Us

This heat pump from Carrier stands out to us for a number of reasons. It is manufactured from top-notch galvanized steel meant to provide efficient performance in the long run. Moreover, there is a dense-wire coil guard that helps to avoid any incident.

Coming to the advanced features, this model incorporates a compressor sound blanket that reduces the sound to 69 decibels. Similarly, the compressor shows quality performance both in hot and cold weather to satisfy the expectations of the customer. Lastly, there is an impressive warranty of ten years that covers various damaged parts of the heat pump.

Bottom Line

Are you looking for a great heat pump to provide a comforting environment on cold winter evenings? Then you should look no further. This model from Carrier has got everything you need in an efficient heat pump. Whether you want reliable construction or noise reduction, it won’t do you wrong.

Moreover, there is no hassle of frequent maintenance and repair, thanks to the ten-year warranty on damaged parts by the manufacturers. Similarly, the filter drier system is well known for preventing any accumulation of contaminants in the compressor, in addition to damage caused by moisture.

Best Carrier Infinity Heat Pump:
Infinity® 16 Coastal Heat Pump

PROS

  • Silencer system to reduce noise
  • Louvered coil guard to avoid any damage
  • Diagnostic intelligence to mark perfection
  • Known for its reliable construction and design
  • Great warranty to enhance the confidence of the user

CONS

  • An expensive model
  • Installation requires calling for professional help
  • Coastal-corrosion parts warranty is limited to 5 years only

Why it Stands Out to Us

This Carrier heat pump stands out from the competitors for featuring some advanced features, in addition to essential ones. Talking about the design first, it comes with an exquisite appearance constructed from galvanized steel and 100% paint coverage. Moreover, there is a louvered coil guard to avoid any incidents.

Next, the performance is unmatched due to the two-stage scroll compressor that is known for efficient services. Similarly, in addition to the compressor sound blanket, there is an incorporation of the Silencer System II to ensure the least noise production. Moreover, the system is fully capable of withstanding fluctuations of pressure without compromising on the performance.

Bottom Line

Similar to the above-mentioned products on the list, this model is no less in its performance and durability. In fact, it has received many positive reviews from its users, which makes it the best Carrier heat pump on the list. The design is remarkable, with fine construction that is built to last long.

Similarly, there is an incorporation of multiple advanced features that combine to provide flawless performance in the cold season. With this model onboard, you don't have to worry about any noise production, thanks to the improved sound reduction feature. In the end, there is an impressive warranty of ten years for damaged parts and five years on the coastal-corrosion parts of the appliance.

What Kind of Warranty Does Carrier Offer?

Carrier is well known in the market for offering top-notch products, both in terms of reliability and durability. You won't find Carrier appliances everywhere; therefore, it is important to purchase them from authorized retailers to avail decent customer service.

Carrier offers impressive warranties on their equipment in order to enhance confidence in their products. Moreover, there are optional labor warranties as well, that can be availed according to the requirements of the customer. 

Offering the best warranty is a kind of standard for HVAC manufacturers. This kind of warranty lasts for ten years and includes replacement of damaged parts or any defect in the product. However, it does not include a labor warranty, which means you have to pay for labor unless you have attained a labor warranty, as well. 

The labor warranty covers all services of workmanship during any repair or replacement process. This type of warranty is often recommended for premium products in order to enhance the experience. Additionally, Carrier offers a warranty on coastal-corrosion parts as well, which is limited for five years only. It covers the repair or replacement of these corroded parts of the appliance so you can continue enjoying the efficient performance. However, it is important to provide proof of purchase or a receipt in order to avail yourself of all these services.

Who is Carrier?

Based in Palm Beach Gardens, Florida, Carrier Corporation is an American company known for delivering quality appliances for decades now. It was initially founded as an independent company in 1915, which was involved in manufacturing heating, ventilating, and air conditioning, or HVAC, systems and their distribution in various parts of the world.

In July 1979, the company was acquired by United Technologies Corporation (UTC). In 2001, Carrier marked its position as the best manufacturer of air-conditioning, heating, and refrigerator appliances in the world. Today, the company is known for its remarkable appliance range, each of which is destined to meet the demands of the users.

Conclusion

Undoubtedly, there is no other name in the market that exceeds Carrier in terms of reliability and customer satisfaction. Having a Carrier appliance onboard allows complete heat dissipation until the temperature is stable. All the reviewed products are not only energy-efficient but also guaranteed to serve you in the long run. Hopefully, this article has helped you in finding the model that provides the efficiency and comfort you have been looking for!

People Also Ask

Technology and innovation have improved the lifestyle of people to a great extent. People have been using Carrier appliances for decades now. Some of the users, as well as new customers, have certain queries regarding the functionality of these heat pumps. In this part of the article, we have tried to answer some frequently asked questions to improve your experience.

How Long Do Carrier Heat Pumps Last?

Heat pumps by Carrier usually come with an impressive warranty of at least ten years. However, now, advanced appliances are built to have an increased life span. Therefore, by employing proper maintenance of the condensing unit, Carrier heat pumps can last for approximately 15 years with high-end performance.

Do Heat Pumps Lose Efficiency With Age?

Honestly, heat pumps lose their efficiency with the passage of time. They are normally built to provide superior performance for ten years. A model you installed a decade ago won’t be able to perform as efficiently as a new one. In coastal areas, salt corrodes the condensing unit, which ultimately decreases the efficiency of the appliance.